• CSCS International Manning, Royal Road, Quatre Cocos
  • 230-525-176-15


Position Summary

The primary responsibility of the Sommelier is to ensure guest satisfaction by assisting the Head Sommelier in delivering a variety of wines and quality wine services .

Essential Duties and Responsibilities

  • Assist with effective operation of the department.
  • Achieving and exceed departmental financial targets (revenue, costs).
  • Ensure that assigned area is properly stocked and set up as scheduled.
  • Ensure effective beverage service in the restaurant.
  • Responsible for the service in a section of the main dining room or an alternative dining location.
  • Supervise assigned personal with wine service in alternative dining locations.
  • Assist the Head Sommelier in preparing the restaurant for service every morning and afternoon to ensure guest satisfaction.
  • Possess thorough knowledge of the full wine list in order to assist guests with choices, makerecommendations, and up sell .
  • Be aware of all events and activities on the ship.
  • Assist the Head Sommelier in scheduling events.
  • Assist with the setting up of wine tasting and any other relevant activities.
  • Respond to passenger questions.
  • Report any guest dissatisfaction to the Head Sommelier immediately.
  • Ensure compliance with company procedures regarding stock control and accurate charging to accounts .
  • Tactfully present options to up sale wines, without being pushy.
  • Assist the Head Sommelier with the inventory of glasses, utensils and bottles .
  • Ensure that all glasses and utensils are in pristine condition at all times.
  • Receive requisitions.
  • Organize the wine cellar with stock.
  • Observe and enforce uniform standards according to company policies and procedures .
  • Possess awareness of par levels, stock and stock control, and requisition procedures.
  • Promote, set up and organize wine events .
  • Possess knowledge of bar set ups, cocktail presentations and standard cocktail recipes/garnishes.
  • Possess full knowledge of current U.S.P.H rules and regulations and maintain U.S.P.H standards at all times.

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