• CSCS International Manning, Royal Road, Quatre Cocos
  • 230-525-176-15

Cabin Steward/Stewardess

Position Summary

The primary responsibility of the Cabin Steward/Stewardess is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service.

Essential Duties and Responsibilities

  • Responsible for the cleanliness of all guest staterooms / suites in assigned section.
  • Responsible for a station of approximately twenty+ Guest staterooms/suites.
  • Provide personal assistance to guests and aim to exceed their expectations.
  • Be friendly and helpful to all guests in assigned section and all other areas.
  • Meet guests in assigned section on embarkation day.
  • Provide introduction and greet guests boarding in assigned suites during embarkation period.
  • Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided.
  • Handle all linen for the daily operation.
  • Use chemicals in a safe, responsible and cost effective manner.
  • Take care of the necessary exchange in the ship laundry.
  • Takes care of guest personal laundry requests.
  • Strip and re-cover beds according to set schedule and standards.
  • Restock the Mini -Bars, complimentary soft drinks and water.
  • Replenish supplies such as drinking glasses, stationary, ice and all other amenities.
  • Report and follow up all defective equipment, fixtures and supplies.
  • Cooperate with the Butler (in Butler suites) in order to create a positive atmosphere for the guests.
  • Ensure the cleanliness of the staterooms, by working with the Assistant Steward/Stewardess.
  • Monitor and assist the Assistant Steward in appearance and performance.
  • Report any deficiencies to the Chief Housekeeper/ Assistant Chief Housekeeper.
  • Handle all equipment in assigned section safely (vacuum cleaner, stewardess cart, etc.)
  • Ensure personal appearance, personal hygiene, and uniform are in accordance with company rules and regulations.
  • Possess knowledge of United States Public Health Rules and Regulations pertaining to assigned area.
  • Assure compliance with USPH Rules and Regulations.

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